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Results in Title For knowledgebase
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 | A free-form database organizer with Keyword Indexing. KnowledgeBASE will help store and index all your information, making sure that vital data can be recalled within seconds. ..
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 | Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Here's an example:
A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver.
You start RKB, and click the Add button. The Problem/Solution dialog appears and you type in both the reported problem and the solution.
One month later, another user calls in and says "Hey man, every time I want to produce a printout, the screen flashes orange, and your program crashes!"
You type "Orange" into RKB's Find box, press Enter, and the screen displays all the problems which have the word "Orange" in them.
You see a problem that seems to match the one that the current user is having, so you double click on it. The Problem/Solution dialog appears, and shows you that the solution is for the user to upgrade to the latest HP printer driver.
You read the solution to the caller, and you're done.
To recap, you use RKB to enter a large number of problems and their solutions. When users call with tech support questions or problems, RKB searches through the database and finds all of the relevant solutions. .. |
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 | KnowledgeBase software for Windows: database management system with ready to use KB database solutions. ..
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 | A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available. ExEntryC's Junior offers you all these functions and more. .. |
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 | Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and ready-to-use kb database management solutions make it easy to set up and use. You can start using Knowledge Base Organizer with the database templates included in the software package (KB Basic, KB Detailed) or you can easily create a new one with the database Designer. Print quickly professionally looking documents, KB reports or summaries, and more. You can save report settings to a template for future reuse. Sort your KB on any field, e.g. on article title, category, status, revision date. Find easily any information using flexible filter. HTML wizard lets you publish your data on the Internet. Other features: send email, sort, filter, manual or automatic data entry features, print report wizard, print label wizard, print customized documents, database backup, password protection, export/import, summary/graphs, network, copy/paste record, copy/move record(s) to another database, and more. ..
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 | Omnistar Kbase software provides you with all the tools to help you reduce your customer support by about 70%. Our software will allow you to create a vibrant, searchable knowledgebase of information that can become a storehouse of useful information .. |
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 | A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available.
ExEntryC s Junior offers you all these functions and more. .. |
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 | Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email .. |
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Results in Keywords For knowledgebase
| A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available.
ExEntryC s Junior offers you all these functions and more... |
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 | Generate sales leads, qualify leads, build favourites list and build powerfull Knowledgebase on topics of your interest from the internet...
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 | Generate sales leads, qualify leads, build favorites list and build powerfull Knowledgebase on topics of your interest from the internet quickly and efficiently. The KM Navigator utilises multiple search engines simultaneously and saves a lot of time and money for the user. The results produced by the KM Navigator are accurate and usefull to drive businesses through competition. Features of KM Navigator Vr 3.1:Search multiple search engines simultaneously. Build datewise accurately clustered Knowledgebase on topics of your interest. Usefull to build knowledgebase of competitors, Vendors, customers, Prospects etc. The Knowledge Window has easy to use interface that resembles that of Internet Explorer. Build clustered Favorites. Extract targeted Sales Leads Verify leads Export to Microsoft Outlook for mailing.KMsoft can take Advanced Search and enterprise Un-structured data mining for building powerfull Knowledgebase solution based on the KM Navigator /spider technology.KM Navigator could also be customosed for Search engine promotion and ranking applications. KMsoft welcomes any customisation requests to KMNavigator and any of its products. Please log on to.. |
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| A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available. ExEntryC's Junior offers you all these functions and more...
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| Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email.. |
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| A free-form database organizer with Keyword Indexing. KnowledgeBASE will help store and index all your information, making sure that vital data can be recalled within seconds...
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| Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Here's an example:
A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver.
You start RKB, and click the Add button. The Problem/Solution dialog appears and you type in both the reported problem and the solution.
One month later, another user calls in and says "Hey man, every time I want to produce a printout, the screen flashes orange, and your program crashes!"
You type "Orange" into RKB's Find box, press Enter, and the screen displays all the problems which have the word "Orange" in them.
You see a problem that seems to match the one that the current user is having, so you double click on it. The Problem/Solution dialog appears, and shows you that the solution is for the user to upgrade to the latest HP printer driver.
You read the solution to the caller, and you're done.
To recap, you use RKB to enter a large number of problems and their solutions. When users call with tech support questions or problems, RKB searches through the database and finds all of the relevant solutions... |
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| Omnistar Kbase software provides you with all the tools to help you reduce your customer support by about 70%. Our software will allow you to create a vibrant, searchable knowledgebase of information that can become a storehouse of useful information.. |
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 | Are looking for a viable solution to providing online customer support? DO you think that you are spending too many dollars, too much staff and too much time on customer support? Do you feel that your customers do not get replies soon enough? Are you sick of getting to answer repetitive questions via email and phone? Well! If the answer is yes to any of the above questions than we have the right product for you! KBlance is php knowledgebase software that will act as a complete helpdesk system to provide constant, accurate and efficient customer support round the clock. KBlance knowledge base script is developed using php and SQL and is completely web based. You can easily change the look and feel of KBlance knowledge base to suit your website. When integrated on your website, this will act as an effective faq system and will help you improve the functionality of your business without hiring new staff. By adding questions, faqs and articles in the faq software under appropriate categories and sub categories, you will provide your customers with quick answers. Your customers can easily search through the knowledge base system and more often than not find the solution to their query. What.. |
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Results in Description For knowledgebase
| A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available.
ExEntryC s Junior offers you all these functions and more... |
|
| A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available. ExEntryC's Junior offers you all these functions and more...
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 | Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly interface... |
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 | ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues track trends and provides a comprehensive suite of reports. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements...
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| Generate sales leads, qualify leads, build favourites list and build powerfull Knowledgebase on topics of your interest from the internet... |
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| Omnistar Kbase software provides you with all the tools to help you reduce your customer support by about 70%. Our software will allow you to create a vibrant, searchable knowledgebase of information that can become a storehouse of useful information..
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 | Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more... |
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 | SysAid is a dynamic and highly intuitive free software solution. SysAid provides Help Desk, Asset Management, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, Password Reset, IT Benchmarking in a simple, attractive and easy-to-use package... |
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 | The ATAF-Support program is a online FREE web application that can handle online support request, inform the help desk by email to answer question, save the data in a Knowledgebase so user and support personell can search in the database later.. |
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 | Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc.. |
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Results in Tags For knowledgebase
| A free-form database organizer with Keyword Indexing. KnowledgeBASE will help store and index all your information, making sure that vital data can be recalled within seconds... |
|
| Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Here's an example:
A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver.
You start RKB, and click the Add button. The Problem/Solution dialog appears and you type in both the reported problem and the solution.
One month later, another user calls in and says "Hey man, every time I want to produce a printout, the screen flashes orange, and your program crashes!"
You type "Orange" into RKB's Find box, press Enter, and the screen displays all the problems which have the word "Orange" in them.
You see a problem that seems to match the one that the current user is having, so you double click on it. The Problem/Solution dialog appears, and shows you that the solution is for the user to upgrade to the latest HP printer driver.
You read the solution to the caller, and you're done.
To recap, you use RKB to enter a large number of problems and their solutions. When users call with tech support questions or problems, RKB searches through the database and finds all of the relevant solutions...
|
|
| Omnistar Kbase software provides you with all the tools to help you reduce your customer support by about 70%. Our software will allow you to create a vibrant, searchable knowledgebase of information that can become a storehouse of useful information.. |
|
| A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available. ExEntryC's Junior offers you all these functions and more...
|
|
| A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available.
ExEntryC s Junior offers you all these functions and more... |
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| HelpdeskCustomerSupport HelpDesk Customer Support FAQ knowledge base Trouble ticket software. HelpdeskCustomerSupport provides web-based problem resolution software that includes knowledge bases, support task automation, and self-help options.
Web based customer service solution for a website to manage support requests and to publish self service knowledge bases. Browser based help desk and servicedesk management tool application including call tracking, knowledge base that allows to track support issues via a Microsoft web server. Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments. This software gives you all the power you need while keeping things simple.
No dll required.
No java required.
MS SQL or .mdb database hosted on your own domain server. No special hosting required, can be hosted on shared server.HelpdeskCustomerSupport is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to help desk tickets can even be directly added to a searchable knowledgebase. Helpdesk is a powerful yet user friendly module for the corporate helpdesk available. Helpdesk is a fully web based solution providing detailed recording and tracking of user Help Requests..
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| on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience online... |
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| Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email.. |
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 | Whaddidoo.. |
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| Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and ready-to-use kb database management solutions make it easy to set up and use. You can start using Knowledge Base Organizer with the database templates included in the software package (KB Basic, KB Detailed) or you can easily create a new one with the database Designer. Print quickly professionally looking documents, KB reports or summaries, and more. You can save report settings to a template for future reuse. Sort your KB on any field, e.g. on article title, category, status, revision date. Find easily any information using flexible filter. HTML wizard lets you publish your data on the Internet. Other features: send email, sort, filter, manual or automatic data entry features, print report wizard, print label wizard, print customized documents, database backup, password protection, export/import, summary/graphs, network, copy/paste record, copy/move record(s) to another database, and more... |
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